Have a Question? Look here
How old do I need to be to place an order from Snusi.com?
To order nicotine products from our shop, you have to be at least18years old. We ship using adult signature option which means that you must show an adult ID to collect your shipment.
How long it takes for delivery?
With express shipping option, it takes 2-6 days to most of the destinations, in very few cases it can be longer and the customs clearance can add some more days.
What shipping couriers do you dealing with?
DHL , UPS and Postnord
Can I change my shipping information or cancel my order?
Orders not packed can always be cancelled. If your order has not dispatched and you want to change anything regarding the shipment information, please contact us.
How long it takes for delivery?
With express shipping option, it takes 2-6 days to most of the destinations, in very few cases it can be longer and the customs clearance can add some more days.
How long it takes for delivery?
With express shipping option, it takes 2-6 days to most of the destinations, in very few cases it can be longer and the customs clearance can add some more days.
How do I pay?
At Snusi.com you can pay with VISA, Mastercard and ApplePay. We can't accept cash and we don't offer Cash on Delivery (CoD).
Is buying from Snusi safe?
When exchanging payment information, your interactions with us and NoPayn are protected by encryption. We adhere to the highest security standards, and Snusi never handles or stores any credit card details.
When exchanging payment information, your interactions with us and NoPayn are protected by encryption. We adhere to the highest security standards, and Snusi never handles or stores any credit card details.
Where is my order confirmation?
Order confirmations are automatically sent out once the order is received. Please allow up to 20 minutes for it to be sent, sometime the confirmation email goes to your email junk folder, promotions folder or spam folder. If you still have not received it please contact.
Can i return my order?
Since our products are perishable, we do not accept returns. However, we are happy to offer a replacement of equal value or a full cancellation and refund if the order has not yet been shipped or entered the shipping process.
Do I have to pay extra duty or taxes for my order?
Import regulations differ significantly across nations; it is advisable to consult your local customs authority for more details.
Is it my responsibility to be aware of the customs regulations?
Yes, it's your responsibility, as the buyer, to ensure the product complies with import regulations at its destination. Customs clearance fees, which are unpredictable and beyond our control, are also borne by the recipient.
What happens if I don't pay duties or taxes?
Your package will not be released by customs if you refuse to pay the applicable charges. We will not issue a refund or send replacement products, even if the order is being returned to us. Due to the nature of smokeless tobacco products, we cannot restock or resell them once they have been dispatched once. This also applies if you do not collect a shipment in time, or if the order is being stopped by customs due to a violation of the import regulations in the destination county.
What is a white pouch, nicotine pouch or nicopod?
White pouches is a rather new product on the market and it goes under several names such as white pouch, nicopod, nicotine pouch, all white pouch and white pod. A typical white poach consists of nicotine, flavoring, sweetener and filler. On this site we refer to them as nicotine pouches or nicopods.
Is a nicopod the same as snuff or "snus"?
No, snus contains tobacco, white pouches are 100% tobacco free. . However, the principle is the same, you put the pouch under your upper lip and the slow release of nicotine and flavors give you a pleasant effect.
*We would never recommend someone that does not already use nicotine to start using nicotine pouches. Simply because nicotine is addictive. Nicopods are for people who want to enjoy nicotine without the disadvantages of tobacco, smoke and bad odors.
What is the difference between a moist and a dry nicopod?
Most of the pouches we sell are moist which means that they contain a little bit of water so that the pouch will start to deliver taste and nicotine right away when you place it under your lip.
Some pouches such as On! and ZYN Mini Dry do not contain water and are therefore referred to as dry. This means that it will take a little bit longer for them to deliver since the saliva has to do the job of moisturizing the pouch so that taste and nicotine exudes.
How do I use it?
Pick up a pouch from the can and place it under your lip, top lip is recommended. Once in the mouth, you can leave it there up to 60 minutes, depending how long the pouch lasts and your personal preference.
Can I chew it?
No, you should not chew on it. The product is meant to be placed under the upper lip and chewing the pouch will either break the pouch or greatly limit the intended effect of the product.
What do they contain?
Snus contains tobacco as its main ingredient with a few additives such as flavorings, salts, water and humectants.Nicotine pouches on the other hand generally contain a mixture of nicotine, water, flavorings, sweeteners and plant-based fibers.
Do I need to sign for the package?
In order to assure that our products don't get into the wrong hands, an adult signature is required upon delivery and what is considered an adult signature differs between countries.
Who should avoid using nicotine products?
We recommend that the following groups of people do not use any products containing nicotine:
-
Pregnant or breastfeeding women
-
People suffering from cardiovascular diseases
-
People suffering from seizures
Cam I use the pouches after the expiration date?
White pouches are considered perishables and therefore there is a requirement for a expiration date. However, the product does not become bad after the expiry date but the effect and taste can be weakened.
Can I get discolored teeth from white nicopods?
Nicopods do not contain tobacco and therefore they will not discolor the natural enamel of the teeth. However, all teeth are different and there may be dental materials that can react with the ingredients in a nicopod.
Can I use nicotine pouches during pregnancy and breastfeeding?
Nicotine products should not be used during pregnancy and breastfeeding. Nicotine pulls blood vessels together and raises heart rate and blood pressure. If you have heart problems, angina or irregular heartbeat, you should also avoid nicotine products.
Can I use nicotine pouches if I'm diabetic?
White poaches often contain sweeteners but never sugar so from that aspect it’s ok. Nicotine has no effect on blood sugar levels, but consult your doctor if you are unsure.
What is used as a filler in nicotine pouches?
Various ingredients from the plant kingdom are used as fillers. Usually these are cellulose and plant fibers, for example pine and bamboo.
Are white pouches biodegradable?
It depends on which brand you use. However, most white pouches contain a binder that is not completely biodegradable. The bags should therefore be disposed of in your regular waste. There is a lot of research on materials going on and we hope that there soon will be a product on the market that is 100% biodegradable. When the day comes we promise you will see it in our shop!